Frequently Asked Questions

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All first-year freshmen are expected to live on campus.
Freshman live on the campus of their major and be immersed in Sun Devil spirit, pride and tradition. On campus living at ASU is centered on residential colleges that place you next door to classmates that share your major or career interests. Residential colleges provide supportive, close-knit communities designed to help you succeed at ASU.

ASU guarantees housing to all first-time freshmen. To apply to live on campus, please log in to My ASU Housing to complete your housing application.

What benefits come with living on campus?
When you live on campus, you are able to take advantage of the opportunities that are right outside your door. Additionally, residential staff are prepared to help you
build the foundation for your next four years at ASU.

Living on campus provides:

  • a 24/7 community of support
  • a place where safety and security are top priorities
  • a residential experience that fosters personal development, meaningful engagement and life-long relationships
  • convenience to academic buildings, student services and campus dining locations
  • fully furnished rooms and community spaces
  • all-inclusive living, including housing, utilities, cable and internet

Connect to an experience larger than yourself. Reserve your housing today and discover the Sun Devil way of life.

What is a Residential College?
Residential colleges place first-time freshmen next door to classmates that share your major or career interests. Residential colleges feature programs, events and amenities tailored to your major, including: tutoring, advising, and academic resources. Additionally, residential staff are prepared to help you build the foundation for your next four years at ASU.

You will have an opportunity to continue your learning outside of the classroom by connecting with the faculty and staff in the residential community, participating in peer group dialogues and engaging with academic support activities in a supportive, close-knit community designed to help you succeed at ASU.

Housing Accommodation Requests

Housing Accommodation Requests

Americans with Disabilities Act: Housing Accommodation Requests

Students requesting ADA housing accommodations will need to register first with the ASU Disability Resource Center via DRC connect. Once registered, the Disability Resource Center will communicate your accommodation requests to University Housing, and University Housing staff will work to book you into an available housing assignment. Depending on your individual accommodation requests, specific community placement requests cannot always be guaranteed.

Emotional Support Animals

Students seeking the accommodation of a therapy or emotional support animal that is not a service animal, in their university/campus residence are required to register with DRC and follow the standard accommodation request process of submitting disability documentation that supports the need for a therapy or emotional support animal. In order to be considered for an emotional support or therapy animal, the individual must have a diagnosed disability and the animal requested should be necessary because it alleviates one or more of the identified symptoms or effects of the person’s disability. All accommodation requests, including those for emotional support or therapy animals, are considered on an individual basis. Additionally, individuals with disabilities are responsible for their therapy or emotional support animal and the university may exclude therapy or emotional support animals under certain circumstances.

For more information, see:

  • 701–06 Service Animals on ASU’s Campuses
  • 701–07 Therapy and Emotional Support Animals in University/Campus Housing
  • 701–08 Responsibilities of Individuals with Service, Therapy, or Emotional Support Animals on Campus and Exclusions from Campus

Gender Inclusive Housing Accommodation

ASU houses students within the residential college of their academic major. When a student makes an accommodation request, we do everything to grant that requests. We will work with individual students to ensure their housing accommodations support their needs.

For more information on Gender Inclusive Housing, visit our Gender Inclusive Housing FAQ page.

Applying for Living and Dining Options

Applying for Living and Dining Options

What is the Housing Living and Dining Options process for first-time freshmen?
Once you are admitted to ASU and have completed your enrollment deposit, housing options will be presented to you based on your campus and academic major. You should review your options as soon as you have paid your enrollment deposit to improve your chances of receiving your living and dining preferences. Take a moment to explore your housing and dining options. Our schedule of charges and deadlines will make sure you don't miss an important deadline or step in the housing process.

Through the My Housing Portal, you can access the roommate finder tool and self-select the room of your preference. You will also select your meal plan through My ASU Housing. Through our system, you will be asked to review and agree to the terms of our License Agreement for the full academic year. By signing this agreement, you agree to reside in your on-campus housing assignment for both the fall and spring semesters and are bound financially for the entire academic year. Please read this document carefully before submitting your application.

What are the next steps for housing?

  • Authenticate ASURITE ID by logging onto my.asu.edu
  • Pay the $300 ASU Enrollment deposit (for first-time freshman students)
  • Apply for on-campus housing using the application which is accessible through My ASU or by visiting My ASU Housing
  • For upper division students - pay the Living & Dining Confirmation payment of $125.00, which will have been charged to the student’s account. Students may choose to defer payment if receiving financial aid.
  • Look for the University Housing confirmation of options sent via e-mail and US mail

Is there any space left in the residence halls?
There is a high demand for university housing, and space is filling quickly, but we do have the capacity to house all first-year students. There is no guarantee of assignment for upper division, transfer or graduate students.

Is there a Living and Dining Confirmation deadline?
No. As first year students decide to enroll at ASU, a space is reserved for each student in the Residential College of his/her academic major. University Housing guarantees a space for each first-time freshman.  

Priority consideration for non-freshman housing is given to upper division and graduate students who apply early.

On the Living and Dining Confirmation, what is a Community preference?
Residential Communities allow first-year students to live together in a designated floor or building of a residence hall with other students of their same major/interest, providing students academic and social support in their transition from high school to college through co-curricular programming.

I am an Upper Division or Graduate student. How do I apply for housing?
Students admitted as an Upper Division or Graduate student can apply for housing through the My Housing Portal. There is a non-refundable confirmation fee of $125.00. Students may choose to defer payment if receiving financial aid.

How do I select my own room and meal plan?
Selecting your own room and meal plan is the most important part of your My Housing Portal. The Room Search Wizard directs you to your campus and Residential College or Community to select an applicable building, section, room, and bed. If you are the designated ‘Group Leader’, you need to make sure you select enough spaces for every member of your Roommate Group.
After having a room selected, you are prompted to select a meal plan. Each student in a traditional First-Time Freshman housing facility is required to carry a meal plan. Without a meal plan selected after selecting a room, the Sparky Meal Plan is the default meal plan selection.
With a room and meal plan selected, you can confirm your application, completing it on both the My ASU Housing and your My ASU checkbox.

Campus dining and meal plans

Campus dining and meal plans

Must I have a meal plan?
All first year students are required to have a meal plan. All upper division students living in first year residence halls are required to have a meal plan. All students living in Taylor Place on the Downtown campus are required to have a meal plan. All students living on the Barrett College campus in Tempe are required to have a Barrett meal plan.

What are my choices of meals plans?
ASU Sun Devil Dining provides a variety of great meal plan options for students. For more meal plan information, visit sundevildining.asu.edu, email SunDevilDining@gmail.com or call 480-727-DINE.

How can I change my meal plan?
There is a short window of time at the start of each semester for you to change your selected residential meal plan. Read more about them on the Residential Meal Plans page.
You can always add M&G dollars to your account at any time by going to sundevildining.asu.edu. If a student has a documented medical condition or religious dietary observance that does not allow a student to carry a meal plan, please submit a Meal Plan Exemption Request.

Cancellations

Cancellations

What if a student chooses not to attend ASU?
Any first-time freshman student that has been admitted to ASU and decides not to attend MUST notify University Housing directly in writing. This can be sent to housing@asu.edu from the student’s ASU e-mail account. Financial penalties may apply. See Schedule of Charges and Deadlines for details.

I am an Upper Division or Graduate student who has applied for housing and decide that I do not want to live on campus/will not attend ASU, what do I need to do?
Prior to check in, cancellation of a housing assignment must be submitted in writing and received by University Housing. If you wish to cancel your assignment, financial penalties may apply. Please refer to the Schedule of Charges and Deadlines. Cancellations can be mailed, faxed, or emailed from your registered ASU email account.

What is the duration of my License Agreement?
All housing agreements are for the full academic year. A Request for License Agreement Release (LAR) is required from any student who wishes to be released prior to the end of the academic year.

Move-In

Move-In

What should I bring with me to campus?
Your Welcome e-Packet will contain suggestions of what to bring with you to campus. Keep in mind that you will be sharing space with another student, so its best to keep to the essentials. Please note, if you are going to bring a micro fridge or mini-refrigerator, it must be under 4.0 cubic feet. If you are going to bring a microwave, it must be under 700 watts.

What should I leave at home?
A good rule of thumb is that if it glows, it goes. To see a list of prohibited items, please visit the University Housing Student Handbook.  

What will happen during my Move-In Process?
During the check-in process, you will receive a key to your room, a mailbox key or code, and have the building access activated on your Sun Card/Pitchfork card. You will also receive a room inspection form to complete upon check-in. It is your responsibility to record the condition of your room on this form and return it to your hall staff at your hall front desk. Damages not listed on the signed check-in report may result in the billing of your account at the end of the semester.

What are the check-in dates for the 2017-2018 Fall semester?
This summer, all students living on campus will receive the Housing ePacket by email. The ePacket will include all official dates for move-in and room check-in.

What should I bring for move-in?
Bring your own towels, pillow, bedding (see your hall page for sizes), a non-halogen desk lamp, fan, computer, power surge protector, and personal first-aid kit.
Once you receive your ePacket this summer, look for the complete list of suggested items. Also, this summer will be a great time to check with roommate(s) and figure out who will bring larger items to share.
Items that are not permitted: Candles, toasters, George Foreman grills, portable heaters, pets.
Visit University Housing Policies for the complete list of prohibited items.

Living with us

Living with us

What is included in my residence hall room?
Every residence hall room is furnished with a bed (see housing.asu.edu for sizes), desk, desk chair, dresser and closet area for each resident, and a set of trash and recycle bins. Cable television connections are provided. Rooms are air-conditioned, and most are carpeted. Although ASU is Wi-Fi accessible, each room includes an Ethernet port for high-speed internet connections. To provide the best possible speeds and performance to all residents within the ASU residence halls, use your room’s Ethernet jack instead of the Wi-Fi, disable personal wireless routers because they cause significant interference for yourself and those around you, and disable ad hoc networks created by wireless printers.

Are laundry facilities available?
Complimentary washers and dryers are conveniently located in every residence hall. Check with your specific college of residence for locations or visit housing.asu.edu/services/facilities for detailed information.

How can I rent a micro fridge (combination microwave and small refrigerator unit)?
Visit www.universityandstudentservices.com/asu.html for more information. University Student Services, Inc. is a University Housing partner. Note: A mini-fridge may not exceed 4.0 cubic feet. A microwave may not exceed 700 watts.

Move-Out

Move-Out

How do I move out of my room?

All residents must schedule an appointment with a hall staff member to begin the process of officially checking out of their room, which includes but is not limited to signing checkout paperwork, returning keys and card access deactivation. Residents are responsible for returning their mailbox key to the UPS Store of their assigned mailbox separately. Room keys or mailbox keys not returned will be assessed per missing key. There is a minimum charge of $25.00 for anyone not following the proper check out procedures. Contact any CA or Hall Staff for more information.

Plan to check out of your room within 24 hours after your last final exam. Residents with special circumstances that require them to stay past their determined check out date must contact the Hall Staff to discuss the situation. Written permission to stay will be given to residents on a case-by-case basis. Failure to check out by your determined date will result in financial consequences. All residence halls close at Noon on Saturday, May 6, 2017. Mail forwarding period is 90 days.

Rates and Payments

Rates and Payments

How do I submit my $ 125.00 confirmation payment?
(This confirmation payment applies to Upper Division and Graduate students). The $125.00 confirmation payment will automatically be billed to your ASU student account. You may pay with a check, e-check, or through My ASU.

If my payment is a few days late, will my assignment be cancelled?
No, your assignment will not be cancelled, but after 30 days you will begin to accrue late fees on your student account.

I have Financial Aid. How will this apply to my room and board costs?
Financial aid awards will cover your room and board payments as long as there are sufficient funds in your account. If you have funds leftover, please verify that your tuition, room and board, and other fees are paid before receiving these funds.

If all your Financial Aid awards will be disbursed at the beginning of the semester, University Housing recommends choosing Payment Plan 1 (one payment per semester). If your Financial Aid awards will be applied to your bill in installments, University Housing recommends choosing Payment Plan 2 (three payments per semester).

Resident Renewal

Resident Renewal

Where do I find out about the apartments, houses and rooms University Housing offers?
Visit the upper division housing section of our website. You can compare amenities, rates and floor plans on the individual pages for each hall.

Can I stay in my current room?
Maybe; many students living in upper division housing will be able to retain their same room. University Housing will communicate with those students who will not be able to retain their room due to Residential College changes. Students living in freshmen halls will not be able to renew to their same room.

What if I miss my appointment time?
It's okay! Appointment times are given to prevent system overload. Once your appointment time comes, you will have access to the system for the rest of that renewal period. If you miss your renewal period altogether, check the renewal email sent to you by Housing for the next renewal period that applies to you.

What if I want to participate in the Global Leaders Living Experience (Tempe campus) or the ECO Village (Polytechnic campus)?
Both the Global Leaders Living Experience and the ECO Village require community approval before students will be allowed to live there. Students interested in the Global Leaders Living Experience should apply and visit the website for more information.

How do I request a change once I selected a space in online room selection?
If we are still within a renewal period that applies to you, you can visit the Housing Office or email housing@asu.edu to ask for a Request for Renewal Change form to allow you to go back online and choose a different room. If you wish to change your room after renewal is completed, you will need to request to change your room assignment by emailing housing@asu.edu.

What happens if I don't end up selecting a room?
Students who complete a renewal application with Housing will be assigned by date submitted, pending space availability, if the student does not send a cancellation notice to University Housing.

Roommates and assignments

Roommates and assignments

Can I request a roommate?
Roommate requests can be made on My ASU Housing through the Roommate Finder application. Each residence hall is co-ed by room. All suites (two rooms sharing a bathroom), apartments, and rooms are single gender unless a student specifically requests gender neutral housing through their housing application. There are single gender floors in the Arcadia Residential Community for Design and the Arts in Best and Hayden halls.

First-time freshman roommate requests must have majors in the same academic college to be honored. Upper division and graduate roommate requests must be mutual between both students.

What if the student and their roommate request two different residential colleges?
In order for roommate preferences to be considered, the first-time freshman student and preferred roommate(s) must have majors in the same academic major and request the same hall and/or community on the Living and Dining Confirmation.

How are room assignments made?
Students are able to select their specific room assignments based on available hall and room inventory through My ASU Housing.

Why do first-time freshman students live in their Residential Colleges?
First-time freshman students live within their Residential College because students that live together, study together, and interact with faculty members have greater academic success. The Residential College living and learning experience offers academic support services (i.e. tutoring, workshops, and advising), co-curricular programs, and a traditional residential community building. Residential Colleges are living and learning communities.
 
Please note that available space is extremely limited and we may not be able to accommodate your request immediately. Hall changes may result in a change to the amount of your Housing payment.

Is Gender Inclusive Housing available?

ASU houses students within the residential college of their academic major. When a student makes an accommodation request, we do everything to grant that requests. We will work with individual students to ensure their housing accommodations support their needs.

For more information on Gender Inclusive Housing, visit our Gender Inclusive Housing FAQ page.

What if I want to change halls, or roommates after I have selected my specific room and roommates?

You may create roommate groups, select your own room and meal plan on the housing portal at any time. You may change your room assignment on the student portal until May 2, 2016. To do this, cancel your room assignment and select a new room in the room search wizard. Any changes not able to be accommodated prior to move-in will need to be resubmitted after Aug. 29. You will need to arrive on the move-in date of the residence hall you have been assigned to, even if you are requesting a different hall. If you are still interested in changing rooms or halls at that time, you will need to contact the staff of your residence hall.

How do I use Roommate Finder Tools?

Use the steps in your My ASU Housing’s application to complete a profile description, lifestyle questionnaire, and search for compatible roommates. First, write in your Profile Description tell to your future roommates a little about yourself. Be sure to include examples of your interests, hobbies and favorite activities. Other students can search for key words and interests that match information contained in your profile description. Second, the Lifestyle Questionnaire tells your future roommates about your lifestyle while living on campus as another tool to search for other students depending on what you value in your future roommates. Third, the Roommate Browsing page allows you to search for all students without a room selected.

Note, only students who are part of the same campus and Residential College can assign into a room together. Because General Room Selection is open, an alternative option to find roommates is to browse the profiles of students occupying spaces shown in the Room Search Wizard.

Sun Card

Sun Card

What is the purpose of my Sun Card?
Your Pitchfork ID Mastercard® Check Card or your basic Sun Card may be required for some services in your residence hall and other areas around campus. It is your responsibility to carry your Pitchfork ID Mastercard® Check Card or your basic Sun Card with you at all times. Do not punch a hole in your Pitchfork ID Mastercard® Check Card or your basic Sun Card or it may be deactivated. If card is damaged, missing or stolen, you MUST report it to cardservices.asu.edu and you MUST report it to your hall front desk immediately. The missing card will be deactivated and the student must obtain a new Pitchfork ID Mastercard® Check Card or your basic Sun Card at the Sun Devil Card Office. Student is responsible for a $25 replacement card fee. Also, when you receive a replacement card, the new card will automatically be set up to work, and the old card will be permanently disabled.

Room Entry

Room Entry

What reasons will someone enter my room?
University staff may enter a resident’s room to respond to an emergency situation or appropriate administrative requirements, including maintenance, safety, health concerns, Student Code of Conduct violations, or to search for university property. Rooms may also be entered during vacation and break periods to verify safety standards or to perform preventive maintenance (replace filters, check facilities, pest control). In addition, University Housing staff will cooperate with outside agencies operating under a legal search warrant.

Winter Break Housing

Winter Break Housing

Can I stay in my room for Winter Break?
Students may elect to stay in their rooms over the winter break period by clicking the Winter Interest button on My ASU Housing. There will be no additional charge for the winter break period (except for Family Housing residents on the monthly payment plan who will be billed as per usual). Limited desk services and dining options will be in effect during break periods. Please see your community assistant for information on winter break housing.