Resources

What is included in my residence hall room?
Every residence hall room is furnished with a bed (see housing.asu.edu for sizes), desk, desk chair, dresser and closet area for each resident, and a set of trash and recycle bins. Cable television connections are provided. Rooms are air-conditioned, and most are carpeted. Although ASU is Wi-Fi accessible, each room includes an Ethernet port for high-speed internet connections. Complimentary washers and dryers are conveniently located in every residence hall.

Are laundry facilities available?
Complimentary washers and dryers are conveniently located in every residence hall. Check with your specific college of residence for locations. Visit LaundryView to see which machines are available. 

How can I rent a micro fridge (combination microwave and small refrigerator unit)?
Visit uandss.com for more information. University Student Services, Inc. is a University Housing partner. Note: A mini-fridge may not exceed 4.0 cubic feet. A microwave may not exceed 700 watts.

In the residence halls, what are the cleaning protocols? Will both rooms and common areas be cleaned twice daily?
Custodial staff will clean and disinfect rooms prior to arrival (e.g., furniture, appliances, restrooms, light switches, door hardware and mattresses). Students will be responsible for obtaining cleaning and disinfecting supplies and for cleaning and disinfecting their own spaces after initial cleaning.  A list of recommended supplies will be provided to students. High contact surfaces in public spaces will be disinfected at least twice daily by custodial staff (e.g. elevators, door handles, lobby areas).

What if I want to change halls or roommates after I have been assigned?
If a student wishes to change their room location after moving in, hall staff can assist with this process.

When and where do I check in?
Assigned move-in dates and times will be communicated through your ASU email address. Students will be expected to arrive on campus at their assigned time and location to complete the check in process, receive keys, and receive assistance with move in.

What do I need to bring to check in?
The only items needed to complete your check in are your ASU ID and your PRINTED* Fast Pass (the Fast Pass is like your ticket for move-in, and will be emailed to you about 48 hours prior to your scheduled check-in time).

Who can I bring with me on move in day?
Aligned with current health guidance in effect at move-in time, residents checking in will be allowed a limited number of helpers to assist during the move in process. Visitors to any ASU location are expected to adhere to established posted campus guidelines. These include, at present, observing social distancing measures and practicing both hand hygiene and cough/sneeze etiquette. 

What do I need to do before move-in day?
Please review the Before Move-in Day Checklist to complete all priority items before your arrival on campus.

Where can I find more information on what to pack, or not pack?
University Housing publishes an annual packing list on our move-in webpage. Please review the What to Bring Checklist. 

Am I able to ship my belongings before move-in?
Information on how to ship items and all other mail related needs will be coming soon. 

What if I am unable to arrive at my assigned move-in date or time?
If your assigned move-in date and time does not work for you, please complete the ‘Alternate Arrival Request’ in the Housing Portal. Your request will be reviewed, and you will be notified if you are approved for an alternate arrival. Please note, early arrivals are reserved exclusively for students who are participating in documented ASU programs, and University Housing works directly with those group coordinators to ensure all participants are scheduled for early move-in. Please remember, checking in outside of your pre-assigned move in date and time makes you ineligible for assisted move-in.

What should I bring with me to campus?
Your move-in information email you receive in July will contain suggestions of what to bring with you to campus. Keep in mind that you will be sharing space with another student, so it is best to keep to the essentials. Please note, if you are going to bring a micro fridge or mini-refrigerator, it must be under 4.0 cubic feet. If you are going to bring a microwave, it must be under 700 watts.

What should I leave at home?
Please refer to the Housing Policies and Procedures page for a list of prohibited items.

What will happen during my Move-In Process?
During the check-in process, you will receive a key to your room, a mailbox key or code, and have the building access activated on your ASU ID. You will also receive a room inspection form to complete upon check-in. It is your responsibility to record the condition of your room on this form and return it to your hall staff at your hall front desk. Damages not listed on the signed check-in report may result in the billing of your account at the end of the semester.

How do I move out of my room?
All residents must schedule an appointment with a hall staff member to begin the process of officially checking out of their room, which includes but is not limited to signing checkout paperwork, returning keys and card access deactivation. Room keys or mailbox keys not returned will be assessed per missing key. There will be a charge for anyone not following the proper check out procedures. Contact any CA or Hall Staff for more information.

Plan to check out of your room within 24 hours after your last final exam. Residents with special circumstances that require them to stay past their determined check out date must contact the Hall Staff to discuss the situation. Written permission to stay will be given to residents on a case-by-case basis. Failure to check out by your determined date will result in financial consequences. All residence halls close the weekend after Spring Semester final exams. Mail forwarding period is 90 days.

*Rates subject to change

How do I submit my $ 125.00 confirmation payment?
(This confirmation payment applies to continuing students). The $125.00 confirmation payment will automatically be billed to your ASU student account. You may pay with a check, e-check, or through My ASU.

If my payment is a few days late, will my assignment be canceled?
No, your assignment will not be canceled, but after 30 days you will begin to accrue late fees on your student account.

I have Financial Aid. How will this apply to my room and board costs?
Financial aid awards will cover your room and board payments as long as there are sufficient funds in your account. If you have funds leftover, please verify that your tuition, room and board, and other fees are paid before receiving these funds.

If all your Financial Aid awards will be disbursed at the beginning of the semester, University Housing recommends choosing Payment Plan 1 (one payment per semester). If your Financial Aid awards will be applied to your bill in installments, University Housing recommends choosing Payment Plan 2 (three payments per semester).

Where do I find out about the apartments, houses and rooms University Housing offers? Visit the Continuing Student Housing section of our website. You can compare amenities, rates and floor plans on the individual pages for each hall.

Can I stay in my current room? Maybe; many students living in upper division housing will be able to retain their same room. University Housing will communicate with those students who will not be able to retain their room due to Residential College changes. Students living in freshmen halls will not be able to renew to their same room.

What if I miss my appointment time? It's okay! Appointment times are given to prevent system overload. Once your appointment time comes, you will have access to the system for the rest of that renewal period. If you miss your renewal period altogether, check the renewal email sent to you by Housing for the next renewal period that applies to you.

How do I request a change once I select a space in online room selection? You are able to return to the housing portal to change your bed space selection anytime until early May. Self-selection will turn off after this time, and late requests to change will need to be sent to [email protected]. Requests at that time are not guaranteed, due to limited availability. Room change requests cannot be processed after late-June, as we prepare for move-in.

What happens if I don't end up selecting a room? If plans have changed and you no longer intend to live on campus, you need to cancel your application with University Housing. If you do not, you will be assigned to a bed space if/when a space becomes available, regardless of your preferences. Assignments can be made throughout the semester, as long as there are pending applications.

Can I request a roommate?
Roommate requests can be made on My ASU Housing through the Roommate Finder application. Each residence hall is co-ed by room. All suites (two rooms sharing a bathroom), apartments, and rooms are single gender unless a student specifically requests gender neutral housing through their housing application. 

What if the student and their roommate request two different residential colleges?
In order for roommate preferences to be considered, the first-time freshman student and preferred roommate(s) must have majors in the same academic college on the same ASU campus.

How are room assignments made?
Students are able to select their specific room assignments based on available hall and room inventory through My ASU Housing.

Why do first year students live in their Residential Colleges?
First year students live within their Residential College because students that live together, study together, and interact with faculty members have greater academic success. The Residential College living and learning experience offers academic support services (i.e. tutoring, workshops, and advising), co-curricular programs, and a traditional residential community building. Residential Colleges are living and learning communities.
 
Please note that available space is extremely limited and we may not be able to accommodate your request immediately. Hall changes may result in a change to the amount of your Housing payment.

What if I want to change halls, or roommates after I have selected my specific room and roommates?  You may create roommate groups, select your own room and meal plan on the housing portal at any time. You may change your room assignment on the housing portal until early May. Any changes not able to be accommodated prior to move-in will need to be submitted as a room transfer request in September. You will need to arrive on the move-in date of the residence hall you have been assigned to, even if you are requesting a different hall. 

What reasons will someone enter my room? University staff may enter a resident’s room to respond to an emergency situation or appropriate administrative requirements, including maintenance, safety, health concerns, Student Code of Conduct violations, or to retrieve university property. Rooms may also be entered during vacation and break periods to verify safety standards or to perform preventive maintenance (replace filters, check facilities, pest control). In addition, University Housing staff will cooperate with outside agencies operating under a legal search warrant.