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The best way to connect your smart TV to the internet is with a wired Ethernet connection. If your TV does not have an Ethernet port, you may connect it to the ‘asu guest’ wireless network by following these steps:
If you have an external streaming device that you’ll be connecting to your television such as a Roku, Apple TV, Fire TV, etc) you may connect it to the ‘asu guest’ wireless network by following the same steps above.
Instructions on how to find the MAC address for common streaming devices
Please use the steps below to find the MAC address of popular gaming consoles. A MAC address is a unique alphanumeric identifier (can contain numbers 0-9 or letters A through F). MAC addresses are often broken up into pairs using colons or dashes (e.g.12:34:56:4a:5b:6c).
Note: It is critical to write down the MAC address correctly because every character is important.
Apple TV
Roku/Roku Express
Fire TV
If you need residential technology assistance, please contact the ASU Experience Center’s dedicated line for residential technology support at 480-965-8565 or email housingtech@asu.edu.
For hands-on support with your personal device, you can visit your campus’ Tech Studio location. To get more information about the services provided by the Tech Studio and their hours and locations, please visit their webpage.
For assistance with anything else, please contact the Experience Center’s main line at 1-855-278-5080, or you can visit your My ASU service center to submit a request online, live chat with an agent, or to get more information from our knowledge base articles.