Technology Center

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Technology support for on campus residents

If you need residential technology assistance, please contact the ASU Experience Center’s dedicated line for residential technology support at 480-965-8565 or email

For hands-on support with your personal device, you can visit your campus’ Tech Studio location. To get more information about the services provided by the Tech Studio and their hours and locations, please visit their webpage

For assistance with anything else, please contact the Experience Center’s main line at 1-855-278-5080, or you can visit your My ASU service center to submit a request online, live chat with an agent, or to get more information from our knowledge base articles.

How to submit a request for support by email

You can submit an online request for technology support with your ASU email. Please send us an email at with the following information:

  1. In the ‘Subject Line’ of the email, please state ‘University Housing Technology’
  2. In the email you MUST provide the following information:
    1. ASURITE
    2. Last name
    3. First name
    4. Residence Hall (specific building) or street address (if you are a resident in the desert village communities at the Polytechnic campus)
    5. Specific room number
    6. Contact number (phone or cell phone)
    7. Issue description (please as detailed as possible)
    8. When submitting an online request, please ensure that your included contact information is current.

If you are a Sun Devil Family Member, please do not submit a work request for your student using your contact information: please only use the student's information.

Once your case has been submitted, your request will be routed to an expert at ASU Experience Center who will respond to you as soon as possible.