Technology Center
Technology Support for On-Campus Residents
If you live on-campus and need technology assistance, ASU’s Experience Center is available 24/7 to assist you via live chat:
You can also call us at 480-965-8565 during university business hours or call the main ASU Help Desk at (855) 278-5080.
How to Submit an Online Request by Email
While chat or calling are preferred for quicker service, you can also submit an online request for technology support by emailing us at housingtech@asu.edu from your ASU email. Please include following information in your email:
- In the ‘Subject Line’ of the email, please state ‘University Housing Technology’
- In the email you MUST provide the following information:
- ASURITE
- Last name
- First name
- Residence Hall (specific building) or street address (if you are a resident in the desert village communities at the Polytechnic campus)
- Specific room number
- Contact number (phone or cell phone)
- Issue description (please as detailed as possible)
- When submitting an online request, please ensure that your included contact information is current.
If you are a Sun Devil Family Member, please do not submit a work request for your student using your contact information: please only use the student's information.
Once your case has been submitted, your request will be routed to an expert at ASU’s University Housing Technology Center who will respond to you as soon as possible.
Personal Device Support is also Offered at the ASU Tech Hub.
Whether you need assistance with dual-factor authentication or seek a refresher on how to download exam software, the Tech Studio is ready to restore device functionality and ensure software operability.
Please visit the ASU Tech Hub website for more information on the services they offer students and their locations and hours on each campus.