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The best way to connect your game console to the internet is through an Ethernet port with a wired connection. Wired connections have better performance and help prevent wireless network interference. 

Wired Ethernet connections must also be used with a majority of online multiplayer games or party/group play or chat. The asu wireless network does not support some online game play types and features for security purposes

If your game console does not have an Ethernet port, you will need to follow the following steps to connect your console to the 'asu guest' wireless network:

  1. On your mobile phone or computer and while connected to the ‘asu’ wireless internet, Go to and sign in with your ASURITE username and password
  2. Select “Add” to register a new device
  3. Give your device a nickname in “Device name” and then enter the Wireless MAC for your device in “Device ID”, and click ‘Submit’.
  4. Connect your registered device to the ‘asu guest’ wireless network.

If you need residential technology assistance, please contact the ASU Experience Center’s dedicated line for residential technology support at 480-965-8565 or email  

For assistance with anything else, please contact the Experience Center’s main line at 1-855-278-5080, or you can visit your My ASU service center to submit a request online, live chat with an agent, or to get more information from our knowledge base articles. 

Instructions on how to find the MAC address for common gaming consoles.

Please use the steps below to find the MAC address of popular gaming consoles. A MAC address is a unique alphanumeric identifier (can contain numbers 0-9 or letters A through F). MAC addresses are often broken up into pairs using colons or dashes (e.g.12:34:56:4a:5b:6c)

Note: It is critical to write down the MAC address correctly because every character is important.



  1. Power on your Xbox without a disc in the system. 
  2. Select Settings in the Xbox dashboard, then select Network Settings
  3. The MAC address of the system is located in the bottom right-hand corner of the Network Settings screen (It usually has “MAC=” in front of it).


Xbox 360

  1. Power on your XBOX 360 without a disc in the system. 
  2. Scroll (if necessary) to My Xbox.
  3. On the right, select System Settings.
  4. On the next screen, select Network Settings.
  5. Select Configure Network.
  6. Select the Additional Settings tab.
  7. Select Advanced Settings.
  8. Toward the bottom of the screen you should see Wired MAC Address. The MAC Address consists of the characters below this.


Xbox One

  1. Go to My Xbox in the Xbox dashboard and select Settings. 
  2. In the Settings pane, select Network.
  3. Select Advanced Settings from the Network Settings tab.
  4. At the bottom of this screen, you'll see a heading for Wired MAC and Wireless MAC.


Xbox Series X or Series S

  1. Navigate to the Settings page.
  2. Select Network.
  3. Select Advanced Settings.
  4. Under IP settings, the MAC address will be listed next to Wired MAC and Wireless MAC on the right-hand side of the screen (this is also where the IP address and other information is located).



PlayStation 2

  1. Power on your PlayStation 2 with the Network Adaptor start-up disc.  
  2. Once the disc is loaded, select ISP Setup and then agree to the license agreement that is presented.
  3. When prompted for a network type, select Local Area Network (LAN).
  4. Next select Automatic Configuration
  5. At the Connection Test screen, select Advanced.
  6. On the next screen you should see the MAC address of the system.


PlayStation 3

  1. Navigate to Settings.  
  2. Select System Settings.
  3. Select System Information.
  4. View information on the PS3 system. The MAC address is shown there.



  1. Power on the PS4 without a disc in the system.
  2. In the PS4 menu, arrow up and select Settings.
  3. Scroll down to Network.
  4. Scroll down to View Connection Status.
  5. The MAC Address will be listed next to MAC Address (LAN) and MAC Address (Wi-Fi).



  1. Power on the PS4 without a disc in the system.
  2. In the PS5 menu, arrow up and select Settings.
  3. Scroll down to Network.
  4. Scroll down to View Connection Status.
  5. The MAC Address will be listed next to MAC Address (LAN) and MAC Address (Wi-Fi)




  1. From the Wii Channel screen, select the Wii button, then go into Wii Settings.
  2. On the second page, find the option Internet, then go to Console Information.
  3. This screen should have a line with a USB Ethernet Adapter MAC Address or LAN Adapter MAC Address or similar.



  1. Remove the GameCube’s broadband adapter from the console.
  2. Printed on the underside of the adaptor is the MAC address.



  1. From the menu, navigate to Nintendo Wi-Fi Connection Setup.
  2. Select Options, then System Information. The MAC address is on the top line.



  1. From the HOME menu, highlight and select System Settings.
  2. Select Internet Settings.
  3. Tap Other Information.
  4. Tap Confirm MAC Address. Your system's MAC Address will be displayed on the screen.


Wii U

  1. From the Wii U menu, select System Settings.
  2. Using the left stick, select the Internet icon and press the A button.
  3. Select View MAC Address and wait for the MAC Address to be displayed.


Nintendo Switch

  1. Select System Settings from the HOME menu.
  2. Scroll down and select Internet.
  3. The Nintendo Switch console's MAC address will be listed under System MAC Address.